Refund policy

Refund, Returns, and Replacement Policy

At Mincha Mira, we want to ensure you are satisfied with your purchase. If you encounter any issues with your order and require a refund or return, or replacement, please reach out to us.

We currently do not offer exchanges, strictly returns and refunds. 

How to Request a Refund or Return.

 

 

Customers must contact us via email below,

Inquiries.minchamira@gmail.com

 

Please provide your order details and a brief explanation of the issue.

Refund requests must be made within 14 days of receiving your order.

Once a return label has been issued, the item must be shipped back within an additional 14 days. If the return is not sent within this timeframe, the return request will be automatically voided and a refund will no longer be issued.

Please note that we do not cover the costs of return labels or any costs incurred due to a return and the amount will be deducted from your total refunded amount. Return cost are usually slightly higher than shipping costs.

Eligibility

Items must be in their original condition: unworn, unwashed, and with all tags attached.

Proof of purchase (e.g., order confirmation) is required.

 

Processing Time

 

Once we receive your item and verify its condition, we will process your request within 3-5 working days.

Refunds will be issued to the original payment method.

If you have any questions or need assistance, don’t hesitate to contact us at

Inquiries.minchamira@gmail.com

We’re here to help and will do our very best to ensure you are happy!